Returns & Exchanges

At MeTV Mall, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for most items. If your order doesn't meet your expectations, our dedicated team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.